Retromotive

Delivery & Returns

Delivery information and help with your order.

Delivery

Magazines and merchandise may arrive separately. Read our shipping policy for processing times, delivery estimates and customs information.

Shipping information

Damaged or incorrect items

We replace items with printing defects, damaged covers, missing pages, transit damage or incorrect contents at no cost. No return shipping is required. If a replacement is unavailable, we issue a full refund.

  • Photograph or film the defect on or shortly after opening, with the original packaging visible.
  • Email your claim within 14 days of your delivery confirmation.

We do not accept change-of-mind returns or cover general wear or damage caused after delivery.

Full returns policy

Email a claim

Send your claim to the address below. Put your order number in the subject line and include a short description, with photos or video of the defect and original packaging.

We typically reply within 1–2 business days. Replacements are dispatched once your claim is verified.